Lessons learned and recommendations from the COVID-19 pandemic: content analysis of semi-structured interviews with nurse managers of intensive care units in the United Arab Emirates

This article was originally published here

J Nurses Manag. 2022 May 15. doi: 10.1111/jonm.13677. Online ahead of print.

ABSTRACT

OBJECTIVE: To explore how nursing services have been managed and delivered in intensive care units during the COVID-19 pandemic and to clarify management lessons learned.

BACKGROUND: The increase in the number of patients with COVID-19 worldwide and the unpredictability of new variants mean that the voice of nurse managers who have been involved in the fight against the pandemic in intensive care units must be taken into account. account. Health systems need specific plans to deal with similar future crises.

METHOD: A descriptive, qualitative and narrative study using indirect content analysis.

RESULTS: We analyzed the reflections of 37 intensive care unit nurse managers on lessons learned from the COVID-19 pandemic. Four themes were extracted: restructuring of organizational resources; family-centred care issues; Education and formation; and political reforms.

CONCLUSIONS: Promising strategies for Emirati intensive care units in planning responses to future crises include maximizing organizational resources, strengthening family-centered care, continuing education of nurses, and policy reform.

IMPLICATIONS FOR NURSING MANAGEMENT: Our findings will help health officials, educators, policy makers and researchers improve the management of similar pandemic situations. This study presents basic data regarding the subjective experiences of nurse managers of intensive care units. These experiences can inform the development of multidimensional strategies, including: ensuring the adequacy of planned supplies, space, and nursing manpower; establishing communication protocols; and reform existing policies.

PMID:35569817 | DO I:10.1111/jonm.13677